We understand what traders need and their greatest concerns. We believe that it is very important for our clients to know and understand why they should chose us, when there are so many other brokers out there. We have built Kumo Markets from a solid foundation of trust, experience, honesty and transparency. Combining this with a strong ethical compass and world-class customer service that is actually listening to our customer’s feedback, allow us to continuously grow, because we know if our customers are happy and grow, so will we. Our business is You!
Our unique and direct relationship with some of the largest liquidity providers in the industry, allow us to offer ultra-low spreads during all market conditions. This is something that is of particular importance for our high-frequency trading (HFT) clients.
All our Standard accounts are commission free. That is, you can trade several lots at zero commission, even on a very small account. Something which is great for beginners who want to focus their trades on very few instruments.
Markets can change faster than the blink of an eye. With our long experience we have learned from this and have established a guaranteed order execution environment by collaborating with the fastest and most reliable financial infrastructure providers available. Their servers are located at a maximum distance of a stone throw away from the world’s stock exchange servers. In fin-tech speak, we call those server locations NY4, LD5, TY3, which refers to New York, London and Tokyo, respectively. What does this mean to you? It means that we can guarantee you a connection up-time of at least 99.7% and with a server trade-latency of at most 10 ms. Thus, your pending entry and stop orders are far more likely to be correctly executed even in very volatile and fast-moving markets.
Our super friendly and highly qualified customer service representatives are trading themselves and know all the -ins and -outs of trading. They understand cultural differences, time zones and individual needs. They listen to your concerns and promise to find a solution within 24 hours. Although our trading platform is only open during relevant market hours, people are not. They are awake around the globe, working, thinking, planning and in the worst case worrying. We are there for them and we are there for you. We can be contacted by phone, chat or email. For our largest account holders, we are even offering a VIP concierge service, for 24/7 direct access to our company stake holders.
People trade differently! Some like to scalp, some like to swing-trade, some like robot-automation and some like hedging. Some like to trade with large volumes and some with small volumes but with a higher frequency. We support every style of trading without limitations. With us you can trade with any volume ranging from 1 micro-lot (0.01 Lot) up to 250 Lots, depending on your account type. In addition, we offer you any leverage between 3:1 to 500:1 on all our currency instruments. How is this possible? Because our liquidity providers are top-tier, they have a large aggregated pool that always ensure liquidity at any volume.
We fully support the world leading trading platforms. After over 2 decades, the MetaTrader4 trading platform is still the most used around the globe. It has managed to stay the most popular among forex and commodity traders, so there is no chance we will abandon this any time soon. However, technology-wise, both MetaTrader5 and cTrader are very technologically advanced and far more up-to-date with performance and ease of use. These are also fully supported as mobile and tablet applications. In addition, various online-based trade platforms are getting much attention. We therefore aim to fully support web-based platforms such as Tradingview, as well. It’s up to your own taste and preference.